F.A.Q

This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:

• - Click on SIGN IN ACCOUNT on the top right corner of the website.
• - Select Track Order.
• - Enter your details.

It takes 4-7 days to ship an order. Once shipped, a product should bedelivered to you within 5 days. However, there might be some delay in delivery due to below mentioned reasons:

• - If the area where you live is very interior in the region.
• - Natural calamities like heavy rain, earthquake etc.
• - Political disturbance, National and Regional holidays etc.

We have you covered! We will call you and confirm your availability and reschedule the delivery for you.

Sorry, as per company policy, a package can’t be opened before delivery is accepted. But you can accept the package & get in touch with us later in case you have any concerns.

You can cancel an order using any of the below mentioned methods:

1. By contacting us on our helpline number - +91 8448449000 (9 AM - 8 PM).
2. By writing to us at Care@bharatbuz.com.

Order can be cancelled only before dispatch. Once cancelled, complete amount will be refunded.

1. It takes 24hrs to cancel the order once the request is received on call.
2. Request received through mails will be fulfilled within 48hrs.
3. orders will be cancelled immediately if done via my accounts section

Yes, Industrybuying.com reserves the right to cancel any order under the following circumstances:

1. Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc.
2. In case of wrong product price or specification mentioned on bharatbuz.com./li>
3. Unavailability of products – In exceptional cases, if a product runs out of stock with the vendor, the product will be cancelled; however, remaining products of the order will be delivered.
4. If the area in which customer is residing is not served by us or made Out of Delivery area by Logistic Courier Partner even after placing the order.
5. Suspected fraudulent information.

Of course, a product can be returned but only under the following circumstances:

1. Product is physically damaged/defective.
2. Varies from the description on the website
3. Wrong item delivered

No need to worry! You can contact us to check if you’ve paid for the order. If you did successfully pay, the order will be placed for you by our team.

You can choose to pay for an order with any of the below methods:

1. Cash on Delivery
2. Net Banking
3. Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries
4. NEFT/RTGS
5. Cheque/DD

Certainly! You can use your Debit/Credit card or Netbanking to shop on our mobile website.

It’s easy & simple to pay using your Credit or Debit card!

1. Keep your card number, expiry date, three-digit CVV number ready (found on the backside of your card)
2. For extra security, you’ll need to use your card’s online password (Verified by Visa, MasterCard SecureCode etc.)

Enter the details when you are prompted to & your order will be successfully placed.